Collection How to Rent Browse the Collection

Here's exactly how renting works.

Four steps, no account, no payment until everything's confirmed.

01

Browse

Search or filter by category, theme, occasion, or style — every piece can match more than one. No account needed to look around.

02

Request

Open a piece and send us your event date, pickup or delivery preference, and any details — takes about two minutes. No payment at this step.

03

Confirm

A real person checks availability and gets back to you — usually within one business day — with confirmed pricing, the security deposit, and pickup or delivery logistics.

04

Enjoy & return

Pick up from our Queens, NY location or we deliver. Use it, love it, send it back in the condition you received it for its next celebration.

Policies & good to know

  • A refundable security deposit applies to every rental — confirmed with you before anything is booked, never charged upfront online.
  • Pickup is available from our Queens, NY location; delivery is quoted based on your ZIP code if you're outside pickup range.
  • Photos show the actual piece as photographed — ask about current condition and exact finish before booking if it matters for your event.
  • Customization is available on request for select pieces — ask when you submit your request.

Full terms — deposit, damage, cancellation, delivery — live on our Rental Policy page.

Frequently asked questions

How far in advance should I request a piece?

As early as you can, especially for a specific date — popular pieces get requested for the same weekends. That said, we've turned around last-minute requests before, so it's always worth asking even if your event is close.

Is it pickup only, or do you deliver?

Both. Pickup is from our Queens, NY location at no extra cost. Delivery is available and quoted based on your ZIP code when you submit a request — just choose "Delivery" on the request form and we'll follow up with a price.

What if my event date changes after I request?

Let us know as soon as you can. Nothing is charged upfront online, so moving a date before anything's confirmed is usually simple — we'll just recheck availability for the new one.

Can I request more than one piece for the same event?

Yes — submit a request from each item's page, or tell us everything you're picturing through the Contact page and we'll put it together as one request.

Do you build or source custom pieces?

Often, yes. Our warehouse runs deeper than what's listed, and between our decor and production teams we build custom pieces regularly. Tell us what you're picturing on the Contact page and we'll tell you if it's doable.

What condition will the piece arrive in?

Photos show the actual piece as photographed. Since these are rented and reused, ask us about current condition and exact finish before booking if it matters for your event — we'd rather tell you upfront than surprise you at pickup.

Is the security deposit refundable?

Yes, it's refundable and confirmed with you directly before anything is booked — never charged upfront online. Full deposit, damage, and cancellation terms live on our Rental Policy page.

Do you serve areas outside NYC and NJ?

Pickup works for anyone able to collect from our Queens, NY location. Delivery range depends on your ZIP code — ask when you submit a request and we'll let you know if we can reach you.

Still have a question? Contact us